Privacy Policy

UNIELTEH (hereinafter: the Controller) is committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and the Croatian Act on the Implementation of the General Data Protection Regulation.

1. What data do we collect?

When you submit an inquiry through the contact form on our website, we collect the following personal data:

• Full name
• Phone number
• Email address (optional)
• Message content
• IP address (collected automatically for security purposes)

2. Purpose of data processing

We process your personal data solely for the purpose of:

• Responding to your inquiry
• Preparing a quote or scheduling a service
• Follow-up communication related to your inquiry

The legal basis for processing is your consent (Article 6(1)(a) GDPR), given by submitting the contact form.

3. Data retention

We retain your personal data for a maximum of 2 years from the date of your inquiry, or for the duration required to fulfil legal obligations (e.g., accounting records). After this period, the data is securely deleted.

4. Your rights

Under the GDPR, you have the right to:

• Access your personal data
• Rectification of inaccurate data
• Erasure of your data ("right to be forgotten")
• Restriction of processing
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

5. Contact

For any questions regarding the processing of your personal data, you can reach us at:

6. Cookies

This website uses only essential cookies required for the website to function properly. We do not use tracking or advertising cookies.

7. Changes to this policy

We reserve the right to update this privacy policy. Any changes will be published on this page.

Last updated: 30.03.2026